PRIVACY POLICY AND DATA PROTECTION

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals directive 95 /46/CE (hereinafter, RGPD), of Law 34/2002, of July 11, on services of the information society and electronic commerce (hereinafter, LSSI-CE) and of Organic Law 3/ 2018, of Protection of Personal Data and guarantee of digital rights RUTASOLAR SL guarantees the protection and confidentiality of personal data, of any kind provided by our clients, in accordance with the provisions of the General Regulation of Protection of Personal Data .

The Data Protection Policy of RUTA SOLAR SA is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to prove it to the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD, in this sense RUTA SOLAR SA has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, unauthorized access by third parties, set out below. However, the user must be aware that security measures on the Internet are not impregnable.

Responsible for the treatment: Who are we?

Name: ROUTE SOLAR SA

CIF: A29006012

Activity: Travel agency

Address: Plz. Costa del Sol 5 Edf Florida 1º local 6 29620 – Torremolinos Málaga

Email: info@rutasolar.com

Telephone: + 34 952 38 80 00

 

Purpose of the treatment: What will we use your data for?

All data provided by our customers and/or visitors to the RUTASOLAR SL website or its staff will be included in the record of personal data processing activities, created and maintained under the responsibility of RUTASOLAR SL, essential to provide the services. requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles on the users of our services.

Legitimacy of the treatment: Why do we need your data?
a) Contractual relationship: It is the one that applies when you buy one of our products or hire one
of our services.
b) Legitimate interest: To attend to the queries and claims that you raise and to manage the
collection of amounts owed.
c) Your consent: If you are a user of our website, by checking the box that appears in
the contact form, authorizes us to send you the necessary communications to give
response to the query or request for information raised.

Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in order to comply with any law. For example, the Tax Law requires the Tax Agency to provide certain information on economic operations that exceed a certain amount.

In the event that, aside from the cases mentioned, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

Conservation: How long will we keep your data?

We will only retain your personal data for as long as is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy.

In this sense, RUTASOLAR SL will keep the personal data once its relationship with you has ended, duly blocked, during the limitation period of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to RUTASOLAR SL, and will not be processed except for making it available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Conservation: How long will we keep your data?

We will only retain your personal data for as long as is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy.

In this sense, RUTASOLAR SL will keep the personal data once its relationship with you has ended, duly blocked, during the limitation period of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to RUTASOLAR SL, and will not be processed except for making it available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Conservation: How long will we keep your data?

We will only retain your personal data for as long as is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy.

In this sense, RUTASOLAR SL will keep the personal data once its relationship with you has ended, duly blocked, during the limitation period of the actions that could derive from the relationship maintained with the interested party.

Once blocked, your data will be inaccessible to RUTASOLAR SL, and will not be processed except for making it available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: How are we going to protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data that we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of the technology, the nature and the risks to which the data is exposed. However, we cannot be held responsible for the use that you make of the data (including username and password) that you use on our website. Our staff follows strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.
Your rights: What rights can you exercise as an interested party?
We inform you that you can exercise the following rights:

a) Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them;
b) Right to rectify any inaccurate personal data;
c) Right to delete your personal data, when this is possible (for example, due to legal imperative);
d) Right to limit the processing of your personal data when the accuracy, legality or necessity of data processing is in doubt, in which case, we may keep them for the exercise or defense of claims.
e) Right to oppose the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. RUTASOLAR SL will stop processing your data unless it has a legitimate interest or it is necessary to defend claims.
f) Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
g) Right to revoke the consent granted to RUTASOLAR SL

Protection of rights: Where can you make a claim?

In case you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:

.- Electronic office: https://www.aepd.es
.- Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
.- Telephone: 901.100.099 and 912.663.517
Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be in this Privacy Policy?

RUTASOLAR SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect compliance with it.

Cookies policy

On the RUTA SOLAR SA website we use cookies to facilitate the relationship between visitors and our content and to allow us to compile statistics on the visitors we receive.

In compliance with Directive 2009/136/CE, developed in our legal system by the second section of article 22 of the Information Society Services Law, following the guidelines of the Spanish Agency for Data Protection, we proceed to inform you in detail of the use made on our website.

What is a cookie and how do we use them?

Cookies are small files that are recorded in the browser used by each visitor to our website so that the server can remember that user's visit later when they access our content again. This information does not reveal your identity, or any personal data, nor does it access the content stored on your PC, but it does allow our system to identify you as a specific user who has previously visited the website, viewed certain pages, etc. and also allows you to save your personal preferences and technical information such as the visits made or specific pages you visit.

The purpose of cookies is to provide the User with faster access to the selected Services.

If you do not want cookies to be saved in your browser or prefer to receive information each time a cookie requests to be installed, you can configure your browsing options to do so. Most browsers allow the management of cookies in 3 different ways:

– cookies are always rejected;

– the browser asks if the user wants to install each cookie;

– cookies are always accepted;

– Your browser may also include the ability to select cookies in detail      that you want to be installed on your computer. Specifically, the user can normally accept any of the following options:

– reject cookies from certain domains;

– reject third-party cookies;

– accept cookies as non-persistent (they are deleted when the browser is closed);

– allow the server to create cookies for a different domain.

To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer. You can find information on how to configure the most used browsers in the following locations:

• Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can refer to Microsoft support or browser Help.

• Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. For more information, you can consult Mozilla support or the browser Help.

• Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser Help.

• Safari: Preferences -> Security. For more information, you can refer to Apple support or browser Help.

Types of cookies we use

Regarding third-party cookies, that is, those that are external to our website, we cannot be held responsible for the content and veracity of the privacy policies that they include, so the information that we offer is always with reference to the source.

Below we inform you in detail about the cookies that can be installed from our website. Depending on your browsing, all or just some of them may be installed

SESSION CONTROL

They allow us to recognize you when you access the www.rutasolar.com page, establish measures to protect you against unauthorized access attempts, as well as remember your selections in forms. Without session cookies, when you click on any link (for example, "next"), the new page would not recognize your previous activity on previous pages. In general, they are temporary files, which are deleted when you close the browser, so that when you return to our website, you will have to log in again if you want to access your personal area.

PREFERENCES

They allow the site to remember your preferences within our website. If you decide to delete these cookies,
the functionality of the site will not be affected, although your user experience may be limited, since
you will have to select your preferences each time you visit the site.

ANALYSIS

They allow us to know how each user interacts with our website (for example, which sections generate the most interest, how many people have visited the site, what is the average time of a visit to the site, etc.). This information is treated anonymously in order to know what interests our public most and how to improve our offer of courses and services, the operation of the website or the user's browsing experience. Although they are necessary to browse , you would help us a lot in our desire to improve by accepting this type of cookies, which we can guarantee will not store any personal information about you.

This Cookies Policy can be modified based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Agency for Data Protection, therefore Users are advised to visit it periodically. When significant changes occur in this Cookies Policy, Users will be notified either through the web or via email to registered Users.